To Help Lone, Struggling Employee at Waffle House, Kind Customer Dons Apron and Starts Serving

It was late at night, and Ethan Crispo was just one of the hungry customers to sit down inside a Waffle House in Birmingham, Alabama.

But to Crispo’s dismay, the Waffle House was terribly understaffed. Taking a look around the restaurant, Crispo could count just one employee, overwhelmed at the prospect of running the restaurant solo.

“I’ve just sat down at my table and it’s becoming clear I’ll be going home with an empty stomach,” Crispo wrote in an email to AL.com.

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But before Crispo fell into a breakfast crisis despair, a stranger stepped up to turn the night around.

“From the blue, a man from the bar stands up. Asks Ben for an apron, and begins to work behind the counter,” Crispo wrote.

Based on the man’s natural working ability, Crispo figured he was a Waffle House employee.

“It was a transition so smooth I initially assumed it was a staff member returning to their shift. It wasn’t,” Crispo wrote. “It was a kind stranger. A man who answered the call. Bussed tables, did dishes, stacked plates.”

Before long, a second customer stood up to help, a woman Crispo described as wearing a dress and heels. She started taking orders and bussing tables, stacking cups in the process.

“It was the most fascinating thing,” Crispo said. “It was just one of the most wild instances of really, really cool people just coming together.”

While the mystery strangers saved the night, Pat Warner, Waffle House director of public relations and external affairs, would rather have seen the restaurant properly staffed.

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According to AL.com, the associates scheduled to work the second half of that night’s shift failed to show up. Warner was appreciative of the way customers came together to help the lone employee who spent his shift cooking for hungry customers.

“We really appreciate their efforts, though we do prefer our associates to be behind the counter,” Warner told AL.com. “The key to our concept is we’re there to serve you, not the other way around.”

But the unity and camaraderie that Crispo witnessed restored his faith in the good part’s of humanity.

“Humanity isn’t just good,” Crispo said. “It’s great.”

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FFADS.lazy_load_check = function() { FFADS.debug( 'checking lazy load' );

let wnhc_j = jQuery( '#wj-network-header-container' + ( window.innerWidth < 944 ? ', .jw-above-container.stuck:not( .never-stick ) .jw-sticky-container' : '' ) ).last(); let wnhc = wnhc_j.length ? wnhc_j.offset().top + wnhc_j.outerHeight() : 0; FFADS.debug( 'WNHC bottom is ' + wnhc ); let slide_units = document.querySelectorAll( '.sponsor > div.fixed-size.sliding > div' ); for( let i = 0; i < slide_units.length; i++ ) { FFADS.debug( 'checking margin for' ); FFADS.debug( slide_units[i] ); if( ! slide_units[i].firstElementChild ) break; this_unit_j = jQuery( slide_units[i] ); let max_margin = slide_units[i].parentElement.offsetHeight - slide_units[i].firstElementChild.offsetHeight; FFADS.debug( 'max margin is ' + max_margin ); let distance = wnhc - this_unit_j.parent().offset().top; if( distance > max_margin ) { slide_units[i].style.position = 'static'; slide_units[i].style.paddingTop = max_margin + 'px'; } else if( distance < 0 ) { slide_units[i].style.position = 'static'; slide_units[i].style.paddingTop = '0px'; } else if( slide_units[i].style.position != 'fixed' ) { slide_units[i].style.left = jQuery( slide_units[i].firstChild ).offset().left + 'px'; slide_units[i].style.position = 'fixed'; slide_units[i].style.paddingTop = '0px'; slide_units[i].style.top = jQuery( '#wpadminbar' ).outerHeight() + jQuery( '#wj-network-header-container' ).outerHeight() + ( window.innerWidth < 944 ? jQuery( '.jw-above-container.stuck:not( .never-stick ) .jw-sticky-container' ).outerHeight() : 0 ) + 'px'; } } for( let i = 0; i < FFADS.content_order.length; i++ ) { let ad_unit_id = FFADS.content_order[i]; let ad_unit = ad_unit_id.split( '_' )[0]; if( ! FFADS.units[ad_unit].repeating ) { if( checkAlmostVisible( document.getElementById( ad_unit_id ), FFADS.lazy_load_threshold ) ) { FFADS.debug( ad_unit_id + ' is almost visible' ); FFADS.content_order.splice( i, 1 ); // splice first in case render_ad fails FFADS.render_ad( ad_unit, ad_unit_id ); } else break; } else for( var j = 0; j < FF_REP_COUNT; j++ ) { let div_id = 'REP_' + j; if( ! FFADS.units[ad_unit].instances[div_id].displayed ) { if( checkAlmostVisible( document.getElementById( div_id ), FFADS.lazy_load_threshold ) ) { FFADS.debug( div_id + ' is almost visible' ); if( j == FF_REP_COUNT - 1 ) FFADS.content_order.splice( i, 1 ); // splice first in case render_ad fails FFADS.render_ad( ad_unit, div_id ); } else break; } } } if( typeof ffsid != 'undefined' && ! FFADS.spot_im_displayed && checkAlmostVisible( document.getElementById( 'respond' ), FFADS.lazy_load_threshold ) ) { var ffrespond = document.getElementById( 'respond' ); var simscript1 = document.createElement( 'script' ); var simscript2 = document.createElement( 'script' ); simscript1.async = simscript2.async = 'async'; simscript1.type = simscript2.type = 'text/javascript'; simscript1.src = 'https://recirculation.spot.im/spot/' + ffsid; simscript2.src = 'https://launcher.spot.im/spot/' + ffsid; simscript2.dataset.spotimModule = 'spotim-launcher'; simscript2.dataset.postUrl = simscript2.dataset.facebookUrl = ffsurl; simscript2.dataset.postId = ffspid; ffrespond.appendChild( simscript1 ); ffrespond.appendChild( simscript2 ); FFADS.spot_im_displayed = true; } if( window.innerWidth > 943 ) for( let i = 0; i < FFADS.sidebar_order.length; i++ ) { let ad_unit_code = FFADS.sidebar_order[i]; if( checkAlmostVisible( document.getElementById( ad_unit_code ), FFADS.lazy_load_threshold ) ) { FFADS.debug( ad_unit_code + ' is almost visible' ); FFADS.sidebar_order.splice( i, 1 ); FFADS.render_ad( ad_unit_code ); } else break; } } var pbjs = pbjs || {}; pbjs.que = pbjs.que || [ function() { FFADS.debug( 'pbjs.que starting' ); } ]; pbjs.bidderSettings = { standard: { bidCpmAdjustment: function( bidCpm, bid ) { let screen_size = window.innerWidth < 944 ? 'SMSX' : 'LGSX'; let factor = 1.0; if( typeof FFADS.units[bid.adUnitCode].scales[screen_size][bid.bidderCode] != 'undefined' ){ factor -= FFADS.units[bid.adUnitCode].scales[screen_size][bid.bidderCode]; FFADS.debug( 'factor for ' + bid.bidderCode + ' in ' + bid.adUnitCode + ' set to ' + factor + '; bid changed from ' + bidCpm + ' to ' + ( bidCpm *= factor ) ); } return bidCpm; } } }; pbjs.que.push(function() { pbjs.enableAnalytics( { provider: 'roxot', options: { publisherIds: ["556182c7-ac68-4d56-8c66-4b4336e28e5e"] } } ); pbjs.setConfig( { priceGranularity: "high", userSync: { iframeEnabled: true, filterSettings: { iframe: { bidders: ['openx', 'pubmatic'], filter: 'include' } } } } ); FFADS.debug( 'adding units to PB' ); FFADS.debug( FFADS.pb_units ); pbjs.addAdUnits( FFADS.pb_units ); let adUnitCodes = []; for( let ad_unit in FFADS.units ) if( ! FFADS.units[ad_unit].lazy_load ) adUnitCodes.push( ad_unit ); FFADS.debug( 'requesting PB bids for initial units' ); pbjs.requestBids({ bidsBackHandler: FFADS.pbjs_bids_back, adUnitCodes: adUnitCodes }); }); function sendInitialAdserverRequest() { if( FFADS.initialAdserverRequestSent ) return; FFADS.initialAdserverRequestSent = true; FFADS.debug( 'queuing DFP request for initial units' ); googletag.cmd.push(function() { pbjs.que.push(function() { FFADS.debug( 'sending DFP request for initial units' ); let adUnitCodes = []; let dfpAdUnits = []; for( let ad_unit in FFADS.units ) if( ! FFADS.units[ad_unit].lazy_load ) { if( FFADS.units[ad_unit].ad_type == 'hybrid' ) { let pb_bid = pbjs.getHighestCpmBids( ad_unit ); pb_bid = pb_bid.length ? pb_bid[0].cpm : 0; FFADS.debug( 'Prebid bid ' + pb_bid + ' for ' + ad_unit ); if( pb_bid < FFADS.units[ad_unit].custom_ads[0].cpm ) { FFADS.debug( 'Custom code won for ' + ad_unit ); let el = false; if( el = document.getElementById( ad_unit ) ) { el.innerHTML = FFADS.units[ad_unit].custom_ads[0].code; eval( FFADS.units[ad_unit].custom_ads[0].rendering_script ); } else FFADS.debug( 'failed to render custom code in ' + ad_unit + ' since the unit is not on this page' ); continue; } } adUnitCodes.push( ad_unit ); dfpAdUnits.push( FFADS.units[ad_unit].instances[ad_unit].gt_slot ); } pbjs.setTargetingForGPTAsync( adUnitCodes ); apstag.setDisplayBids(); googletag.pubads().refresh( dfpAdUnits ); }); }); } FFADS.debug( 'scheduling DFP request for initial units' ); setTimeout( function() { sendInitialAdserverRequest(); }, FFADS.prebid_timeout ); (function () { var gads = document.createElement('script'); gads.async = true; gads.type = 'text/javascript'; var useSSL = 'https:' == document.location.protocol; gads.src = (useSSL ? 'https:' : 'http:') + '//www.googletagservices.com/tag/js/gpt.js'; var node = document.getElementsByTagName('script')[0]; node.parentNode.insertBefore(gads, node); })(); var googletag = googletag || {}; googletag.cmd = googletag.cmd || [ function() { FFADS.debug( 'googletag.cmd starting' ); } ]; googletag.cmd.push( function() { googletag.pubads().disableInitialLoad(); for( let ad_unit in FFADS.units ) if( ! FFADS.units[ad_unit].lazy_load && ( FFADS.units[ad_unit].ad_type == 'dfp_prebid' || FFADS.units[ad_unit].ad_type == 'hybrid' ) ) { FFADS.debug( 'defining slot for ' + ad_unit + ' #' + ad_unit ); FFADS.units[ad_unit].instances[ad_unit].gt_slot = googletag.defineSlot( FFADS.get_unit_path( ad_unit ), FFADS.units[ad_unit].sizes, ad_unit ).addService( googletag.pubads() ); } googletag.pubads().enableSingleRequest(); firefly_setTargeting(); googletag.pubads().setCentering(true); googletag.enableServices(); } ); function sendSingleAdserverRequest( ad_unit, div_id = false ) { div_id = div_id || ad_unit; if( FFADS.units[ad_unit].instances[div_id].adserverRequestSent ) return; FFADS.units[ad_unit].instances[div_id].adserverRequestSent = true; if( FFADS.units[ad_unit].ad_type == 'hybrid' ) { let pb_bid = pbjs.getHighestCpmBids( div_id ); pb_bid = pb_bid.length ? pb_bid[0].cpm : 0; FFADS.debug( 'Prebid bid ' + pb_bid + ' for #' + div_id ); if( pb_bid < FFADS.units[ad_unit].custom_ads[0].cpm ) { FFADS.debug( 'Custom code won for #' + div_id ); document.getElementById( div_id ).innerHTML = FFADS.units[ad_unit].custom_ads[0].code; eval( FFADS.units[ad_unit].custom_ads[0].rendering_script ); return; } } apstag.setDisplayBids(); pbjs.setTargetingForGPTAsync( [div_id] ); FFADS.debug( 'sending DFP request for ' + ad_unit + ' #' + div_id ); googletag.pubads().refresh( [FFADS.units[ad_unit].instances[div_id].gt_slot] ); } function firefly_pbjs_bids_back_single( ad_unit, div_id = false ) { div_id = div_id || ad_unit; FFADS.debug( 'PB bids back for ' + ad_unit + ' #' + div_id ); window['firefly_pbjs_ready' + ad_unit] = true; if( window['firefly_a9_ready' + ad_unit] ) return sendSingleAdserverRequest( ad_unit, div_id ); } function firefly_a9_bids_back_single( ad_unit, div_id = false ) { div_id = div_id || ad_unit; FFADS.debug( 'A9 bids back for ' + ad_unit + ' #' + div_id ); window['firefly_a9_ready' + ad_unit] = true; if( window['firefly_pbjs_ready' + ad_unit] ) return sendSingleAdserverRequest( ad_unit, div_id ); } !function(a9,a,p,s,t,A,g){if(a[a9])return;function q(c,r){a[a9]._Q.push([c,r])}a[a9]={init:function(){q("i",arguments)},fetchBids:function(){q("f",arguments)},setDisplayBids:function(){},targetingKeys:function(){return[]},_Q:[]};A=p.createElement(s);A.async=!0;A.src=t;g=p.getElementsByTagName(s)[0];g.parentNode.insertBefore(A,g)}("apstag",window,document,"script","//c.amazon-adsystem.com/aax2/apstag.js"); apstag.init({ pubID: 'da224ee9-07c8-4a80-87e4-528df4ac939e', adServer: 'googletag', bidTimeout: FFADS.prebid_timeout }); var a9_slot_arr = []; for( var ad_unit in FFADS.units ) { if( ! FFADS.units[ad_unit].lazy_load ) var a9_slot_arr = a9_slot_arr.concat( [ { slotID: ad_unit, slotName: FFADS.get_unit_path( ad_unit ), sizes: FFADS.units[ad_unit].sizes } ] ); }; FFADS.debug( 'requesting A9 bids for initial units' ); apstag.fetchBids( { slots: a9_slot_arr }, function( bids ) { FFADS.debug( 'A9 bids back for initial units' ); FFADS.a9_ready = true; if( FFADS.pbjs_ready ) return sendInitialAdserverRequest(); } );

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